Refund policy

At Nexa Gadgets, we want you to be completely satisfied with your purchase.

You have 14 days from the date of delivery to request a return.

Eligibility for Returns:

• Item must be unused and in original condition
• Must be in original packaging
• Proof of purchase is required

Non-Returnable Items:

• Used or damaged items (not due to our fault)
  

Refund Process:

Once we receive and inspect your return, we will notify you.
If approved, your refund will be processed within 5–7 business days to your original payment method.

Return Shipping:

• Customers are responsible for return shipping costs
• Shipping fees are non-refundable

To start a return, contact us at:
📧 nexagadgets.uk@gmail.com